CANNOT FIND SENT MAIL IN OUTLOOK ARCHIVE
CANNOT FIND SENT MAIL IN OUTLOOK TRIAL
CANNOT FIND SENT MAIL IN OUTLOOK WINDOWS

CANNOT FIND SENT MAIL IN OUTLOOK ARCHIVE

If you cannot find old emails in the Archive folder, check the Deleted Items folder in Outlook for the web, because Microsoft 365 can delete email items that are older than a defined age. First, check the Archive folder in the web version of Outlook for Microsoft 365. Old email messages can be automatically moved to the Archive folder. When using the web version of Outlook to work with Microsoft 365 email, users can also discover that they cannot find old emails.

CANNOT FIND SENT MAIL IN OUTLOOK WINDOWS

This setting can also be tuned in Windows Registry and in the group policy editor. After that, your old emails should not be deleted after three or twelve months. Click Next and finish the configuration, then reboot Outlook for the changes to take effect. Move the slider to the right from 1 year to All. Then older emails are deleted from the local Outlook client storage. By default, the Outlook client in Windows uses local storage on a computer to store emails for 1 year. On the Account Settings page, click the account needed, then click Change.Ĭheck Cached Exchange Mode settings, which are available for Exchange accounts only. If Outlook is configured to use multiple accounts, select the email account needed in the drop-down menu on this page. This method helps you find old emails in Outlook if these emails were received by Outlook for your Microsoft 365 account before and if old emails were not deleted.Ĭache Exchange mode is a setting in Outlook that determines the period for which email messages are preserved in local storage used by Outlook installed on a computer for accounts using Microsoft Exchange email services.Ĭlick File > Account Settings > Account Settings to configure options for a user. If you delete this search folder, the emails are not deleted. Click this folder to see all emails older than three months in Outlook. Now you can see the folder with the Older Than 3 months name in the Search Folders section in the navigation pane. Go back to the main window of Microsoft Outlook. Hit OK to save the settings and close the window. In the dropdown menu at the bottom of the window, select the needed Microsoft 365 account in Outlook. Click Choose and select the needed time period, for example, Older than 3 months. In the New Search Folder window, hit Old email in the Organizing Mail section. Open the Folder menu tab, and click New Search Folder. Old email messages are grouped in the Older messages group in this email client, and it can be difficult to find the needed message. If you use Outlook on your Windows machine, try to search for old emails in the installed version of Microsoft Outlook that is configured to send and receive Microsoft 365 email.

CANNOT FIND SENT MAIL IN OUTLOOK TRIAL

Get the Free Trial now! Old Emails in the Outlook Email Client In this article, we have mentioned how you can resolve this problem of missing the Sent Items folder in your Outlook.Designed for businesses of all sizes, NAKIVO Backup & Replication offers complete data protection for all of your production workloads, including VMware vSphere Backup, Hyper-V Backup, Microsoft 365 Backup and more. So, we can clearly see that the new Contacts folder with IPM.Post as posting method is actually the Sent Items folder. If you check the properties of the original Contacts folder, you will see that IPM.Contact is the posting method for this folder. There is always a folder named Contacts in Outlook that contains the contact information in your mailbox. In Outlook, if you check the properties of this sent items folder renamed as Contacts, you will see that the method used for posting to this folder is IPM.Post which is the posting method for Sent Items.

Even in webmail, you are not allowed to rename the default folders as the option will be greyed out.

If you open Outlook in webmail, you will notice the same problem where the sent items folder is renamed to Contacts. The users recently sent items are now been seen in this newly renamed folder Contacts. After investigating this issue it has been noticed that this folder has not disappeared but it has been renamed automatically to Contacts.

Cannot find sent mail in outlook